Privacy Policy

Effective Date: 5/8/2025

Mailing Address: Sensoria, 3330 Brighton Blvd, Alameda, CA 94501, USA

1. Introduction

At Sensoria, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you engage with our services, including event participation, website interactions, and SMS communications.

2. Information We Collect

Personal information you voluntarily provide (e.g., name, email address, phone number, emergency contact information)
Event participation data (e.g., attendance, preferences, feedback)
Voluntary health disclosures for safety and research purposes
Anonymous or de-identified research participation data

3. SMS Messaging and Consent

Program Name: Sensoria SMS Alerts

Description: By opting in, you consent to receive time-sensitive event notifications, scheduling updates, and support-related messages.

Opt-Out: You may opt out at any time by texting STOP to our shortcode.

Rejoin: You may rejoin by texting START to the same shortcode.

Help: For assistance, text HELP or email info@sensoria.events.

Disclaimer: Mobile carriers are not liable for delayed or undelivered messages. Message and data rates may apply.

4. Use of Information

We use collected information to:

Facilitate safe participation in events
Conduct mission-aligned research
Respond to inquiries and improve services
Send important notifications related to your participation

5. How We Handle Your Information

We only use your data to fulfill necessary operational and support tasks. Information may be made accessible to service providers or contractors who support essential functionality (e.g., customer support or messaging platforms). These parties are obligated to handle data in compliance with our policies.

Important Disclaimer: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6. Cookies and Tracking

We currently do not use cookies or other tracking tools. If we begin using such technologies in the future, you will be notified and asked to consent before use.

7. Security

We maintain reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

8. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at info@sensoria.events.

9. Legal Compliance

We comply with all relevant privacy laws and industry regulations, including CCPA, GDPR, CAN-SPAM, TCPA, and CTIA guidelines.

10. Updates to This Policy

This policy may be updated from time to time. Updates will be posted at: https://www.sensoria.events/privacy-policy

11. Final Disclaimer

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.